SMS / Text Messaging Terms

By providing your phone number and opting in to receive text messages from Okot Electric LLC ("Okot Electric," "we," "us," or "our"), you agree to the following terms and conditions regarding our text messaging program.

1. Program Description

Okot Electric may send text messages (SMS and MMS) to customers and prospective customers who have provided their phone number and consented to receive messages. Messages may include:

• Appointment confirmations and reminders
• Service updates and technician dispatch notifications
• Estimate and invoice notifications
• Follow-up communications regarding your service request
• Promotional offers and seasonal reminders (if you have opted in to marketing messages)

2. Consent

By submitting a form on our website, providing your phone number during a phone call, or otherwise opting in to receive text messages, you consent to receive text messages from Okot Electric at the phone number you provided. You understand that:

• Consent is not a condition of purchasing any service from Okot Electric
• You may receive recurring messages
• Message frequency varies based on your service activity and communication preferences

3. Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier and plan. Okot Electric is not responsible for any charges incurred from your mobile carrier for receiving text messages.

4. How to Opt Out

You may opt out of receiving text messages from Okot Electric at any time by:

• Replying STOP to any text message you receive from us
• Calling us at (412) 294-9793 and requesting to be removed from text communications
• Emailing us at [email protected] with your phone number and a request to opt out

After opting out, you will receive a final confirmation message. You will no longer receive text messages from Okot Electric unless you opt in again. Opting out of text messages does not affect your ability to receive service from Okot Electric.

5. How to Get Help

If you need assistance with our text messaging program, you may:

• Reply HELP to any text message for instructions
• Call us at (412) 294-9793
• Email us at [email protected]

6. Privacy

Your phone number and any information shared via text message will be handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes.

7. Supported Carriers

Our text messaging program is compatible with most major U.S. mobile carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary, and some carriers may impose additional restrictions on messaging.

8. Changes to These Terms

We may update these SMS Terms from time to time. Changes will be effective upon posting to this page. Your continued participation in our text messaging program after changes are posted constitutes your acceptance of the revised terms.

9. Contact Us